Kebijakan PrivasiPrivacy Policy

1. Pengendali Data1. Data Controller

PT Kartika Eka Satria (KES), berkedudukan di Jakarta, Indonesia, adalah pengendali data atas data pribadi yang dikumpulkan melalui website ini dan layanan terkait.PT Kartika Eka Satria (KES), domiciled in Jakarta, Indonesia, is the data controller for personal data collected through this website and related services.

Kontak:Contact: operations@kartikaekasatria.com | +62 818-0831-7100

2. Data yang Kami Kumpulkan2. Data We Collect

• Data identitas: nama, email, nomor telepon, organisasiIdentity data: name, email, phone number, organisation
• Data teknis: alamat IP, tipe browser, sistem operasi, halaman yang dikunjungiTechnical data: IP address, browser type, operating system, pages visited
• Data komunikasi: isi pesan formulir kontak, permintaan demo, pertanyaan penjualanCommunication data: contact form messages, demo requests, sales enquiries
• Data analitik: penggunaan website (anonim, via analytics)Analytics data: website usage (anonymous, via analytics)

3. Tujuan Penggunaan3. How We Use It

• Merespons permintaan informasi, demo, dan proposalResponding to requests for information, demos, and proposals
• Mengirimkan pembaruan produk, wawasan, dan unduhan alat gratis (dengan consent)Sending product updates, insights, and free tool downloads (with consent)
• Meningkatkan pengalaman website dan keamananImproving website experience and security
• Kepatuhan hukum dan regulasi yang berlakuCompliance with applicable laws and regulations

4. Penyimpanan & Keamanan4. Storage & Security

Data disimpan di server aman di Indonesia dan/atau cloud provider bersertifikat ISO 27001. Kami menerapkan enkripsi transit (TLS 1.3) dan at-rest (AES-256), serta kontrol akses berbasis prinsip least privilege.Data is stored on secure servers in Indonesia and/or with ISO 27001 certified cloud providers. We apply encryption in transit (TLS 1.3) and at rest (AES-256), with access controls based on the least privilege principle.

5. Hak Subjek Data5. Your Rights

Anda berhak mengakses, memperbaiki, menghapus, membatasi pemrosesan, meminta portabilitas data, serta menarik consent kapan saja. Kirim permintaan ke operations@kartikaekasatria.com.You have the right to access, correct, delete, restrict processing of, and request portability of your data, and to withdraw consent at any time. Send requests to operations@kartikaekasatria.com.

6. Cookie & Teknologi Serupa6. Cookies & Similar Technologies

Website ini menggunakan cookie esensial untuk fungsionalitas dan cookie analitik anonim. Tidak ada cookie pelacakan lintas situs atau iklan. Anda dapat menonaktifkan cookie non-esensial melalui pengaturan browser.This website uses essential cookies for functionality and anonymous analytics cookies. There are no cross-site tracking or advertising cookies. You can disable non-essential cookies through your browser settings.

7. Perubahan Kebijakan7. Changes to This Policy

Setiap perubahan akan dipublikasikan di halaman ini dengan tanggal pembaruan terbaru. Perubahan material akan dikomunikasikan via email (jika data kontak tersedia).Any change will be published on this page with an updated date. Material changes will be communicated by email where contact details are available.